Frequently Asked Question

iRankr is an AI-powered recruitment platform that helps you create job openings, upload resumes, rank candidates, and manage your talent pipeline efficiently.

iRankr is designed for recruiters, HR teams, and companies looking to streamline their hiring process.

Make sure:

Required fields (Skills, Responsibility) are filled

Scoring weightage totals 100%

PDF (Max size 10MB)

DOCX (Max size 10MB)

Excel (Max size 20MB)

CSV (Max size 20MB)

Yes, you can upload multiple files together or use Excel for bulk upload.

The AI:

Parses resumes

Matches with job description

Assigns Resume Score & Industry Score

It shows all candidates for a job where you can filter, sort, and manage them.

It helps you find candidates from your previous uploads that match a new job.

It shows:

How well a candidate matches the job

Missing skills or experience

Shortlist -> Save strong candidates

Ignore -> Remove irrelevant candidates

Go to Profile -> Email Account -> Add Email -> Save Changes

You must use an App Password.

A special 16-character password generated from Google for secure access.

Example:

werr qewe wewe qwwd

Check:

2-Step Verification enabled

Correct App Password used

No extra spaces in password

Use filters:

Resume Score

Skills

Experience

Location

Yes, use the search bar at the top.

Go to Profile Settings -> Company Profile -> Save Changes

Credits are used when AI processes resumes.

This can happen if:

New upload started during processing

UI refresh issue

Try refreshing or reloading the job page.

Refresh the page

Check internet connection

Contact support